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Privacy Policy
1. Introduction
Welcome to Serenity Guest Lodge. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By using our site, you agree to the terms outlined in this policy.
2. Information We Collect
We collect certain information automatically when you visit our website. This includes:
Log Data: We collect data about your browser, device, IP address, and browsing behavior.
Cookies: We use cookies to enhance your browsing experience and analyze site traffic.
Contact Forms: If you submit a contact form, we collect the information you provide (such as name, email, and message).
3. How We Use Your Information
We use the collected information for the following purposes:
To improve our website’s functionality and content.
To respond to your inquiries and provide customer support.
To personalize your experience based on your preferences.
4. Third-Party Services
We may use third-party services (such as Google Analytics) to analyze website traffic. These services have their own privacy policies, and we encourage you to review them. Privacy & Terms – Google.
5. Data Security
We take data security seriously. While we implement reasonable measures to protect your information, please be aware that no method of transmission over the Internet is entirely secure.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Correct any inaccuracies in your data.
Request the deletion of your data.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at admin@serenityguestlodge.co.za.
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